Globoforce, Inc.

  • Junior Accounts Receivable Collector

    Job Locations
    Permanent Full-Time
  • The Opportunity

    Our accounts receivable team is expanding and we are excited to welcome a new junior accounts receivable collector eager to learn and apply their skills in a fast paced and growing team.

    Responsibilities, Skills & Qualifications

    The value you will deliver:

    • Manage collection activity via telephone, letter and mail, to ensure agreed targets are achieved for assigned ledger of accounts.
    • Maintain the administration of clients and report effectively on any escalations.
    • Handling of customer queries both internally and externally, ensuring a speedy resolution and turnaround time.
    • Preserve excellent standards of customer service and strive to build strong, effective relationships with clients.
    • Account and statement reconciliations
    • Debtors ledger maintenance
    • Cash forecasting
    • Issue monthly reports to the clients and team manager where required
    • Liaise with other departments on collection activity and

    The skills you will bring:

    • Excellent interpersonal skills
    • Strong analytical and problem-solving skills
    • Effective verbal, listening and written communications skills
    • Attention to detail and a high level of accuracy
    • Very effective organizational skills
    • Ability to work to tight deadlines
    • 1-2 years’ experience in similar role
    • Computerised accounting software, excel and email


    • 25 days annual leave, increasing with years of service
    • Company plan VHI Health Care & Dental cover for employee, partner and children
    • A Pension commences after probation period-
    • Participation in Workhuman’s employee motivational programs
    • Discounted gift certificates
    • Discounted TaxSaver Travel cards/free car parking(subject to availability)
    • Income Protection
    • Life Assurance
    • Access to our Tuition Reimbursement Scheme
    • Access to Workhuman® University
    • Additional ‘perks’- Free breakfast cereal, fruit, tea/coffee, fantastic catered events throughout the year etc

    The Company

    Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Formerly known as Globoforce and now doing business as Workhuman®, we were founded in 1999 and are co-headquartered in Framingham, Mass., and Dublin, Ireland.


    Did you know:

    • Workhuman® is used by millions of employees across 160 countries.
    • Our core values are; Respect, Determination, Innovation and Imagination.
    • We are #2 Great Place to Work in Ireland for the 2018 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe.
    • Check out our state-of-the-art offices in Framingham, MA and Dublin, Ireland here


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