Globoforce, Inc.

  • Senior Manager, Learning Programs

    Job Locations
    Permanent Full-Time
  • The Opportunity

    Workhuman Strategy and Consulting (SC) team is looking for an innovative Senior Manager, Learning Programs with experience and expertise in developing educational materials to support creation of best-in-class learning assets that will drive best practice adoption and program success with existing and prospective clients. The ideal candidate will be a primary driver of the vision for our customer educational efforts and will thrive in a collaborative environment working closely with internal and external stakeholders.


    This position reports into the Principal Consultant.


    The primary responsibilities will include:

    • Propose learning and development programs and objectives
    • Define program strategy and direction, aligning to business strategy and existing offerings
    • Scope, design and deliver high quality and impactful learning content that enables learning to stick and results in behavior change
    • Manage and lead complex learning programs with multiple business touchpoints
    • Collaborate with Leadership team, Subject Matter Experts, and external stakeholders to design, develop and deliver learning experience programs
    • Build strong relationships with internal teams to leverage internal tools and resources

    Responsibilities, Skills & Qualifications


    • Proven expertise of instructional design methodology and adult learning concepts, principles and practices with experience applying this knowledge to adult learners.
    • Design and develop training materials for instructor-led, virtual instructor-led and e-learnings to support Workhuman learning hub.
    • Using facilitation and inquiry skills, collaboratively work with team members, subject matter experts (SMEs) and customers to disseminate feedback and incorporate it to create a comprehensive and audience specific training.
    • Ability to manage multiple projects to meet deliverable dates.
    • Manage day-to-day activities of multiple assigned projects, communicate status updates and proactively identify changes in scope of work to ensure appropriate planning measures are taken to assess impacts of scope change.
    • Support delivery of training and incorporate critical feedback.
    • Experience carrying out all activities in the Training Development Life Cycle using the ADDIE /SAM model.
    • Excellent interpersonal skills including verbal, written, presentation and facilitation skills with the ability to communicate effectively with all levels within the organization both technical and non-technical.
    • Self-directed with strong project management skills and initiative to learn new applications independently. 



    • Master’s Degree in instructional design or technology, organizational development, behavioral psychology, education, or a related field preferred
    • 8+ years of demonstrated experience assessing training needs and developing related content in a consulting, human resources, organizational development, employee communications, or training function in an internal or vendor role; proven ability to deliver results
    • Demonstrated ability to work in dynamic, fast-paced, team environment
    • Proficiency with blended learning approaches (ILT, vILT, eLearning) and familiarity with eLearning authoring, eLearning resource tools is preferred
    • Highly collaborative team player with a positive attitude and warm energy
    • Passion for learning content and connecting learnings to organizational cultures and missions
    • Excellent presentation and communication skills a must
    • Ability to influence the HR audience by creating captivating learning content and programs

    The Company

    Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.


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